Sarah Schaaf, founder and CEO of e-billing platform Headnote, believes that attorneys in small and midsize firms are finally beginning to treat the law as a business.

One clear sign of that? While she built Headnote as a stripped-down platform that eschews complex features irrelevant to smaller operations, she’s prioritized adding components in response to user demand. The single-most requested addition, she said, has been a function allowing firms to slap interest rates on late payments.

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