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Goodwin Procter’s new managing director of international operations Uli Kleinsteuber, left, and COO Michael Caplan.

Uli Kleinsteuber, who became Goodwin Procter’s first ever managing director of international operations when he joined the firm last month from Linklaters, didn’t plan on a career in law. Michael Caplan, who spent most of his career in legal operations from the client side, had never worked for a law firm until joining Goodwin four years ago as chief operations officer.

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Dan Packel

Dan Packel covers law firms' global strategy and economics. Based in Philadelphia, he writes a weekly briefing for Law.com, "The Law Firm Disrupted," exploring change and innovation in the legal services market. Contact him at dpackel@alm.com. On Twitter at @packeld

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