Although law firms have traditionally outsourced services like security, travel or mail, the allure of Thomas Friedman’s “flat” world has some law firms looking hard at whether to outsource other functions.[FOOTNOTE 1] The options are no longer limited to an outside vendor running a service in-house. Instead, firms face an impressive array of options offered around the globe, from Chennai, India, to Wheeling, W.Va. Navigating these decisions requires thoughtful consideration of your business goals and careful planning.


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