Law firms are faced with educating all levels of employees on software applications on a continual basis. A few years ago, many law firms would purchase applications and the hardware to run those applications. Training was limited to an introduction and people were sent back to their offices and workstations with minimal knowledge about the new tools.

Attorneys had an option to use the new technology or just ignore it. They didn’t have to know about metadata or formatting documents or attaching documents properly in e-mails or storing documents electronically.

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