How well do technology tools work in the recruiting process? Some headhunters express some real reservations about its effectiveness for either candidates or hiring law firms and legal departments — because of misuse, abuse, time and access issues. But others acknowledge how technology has helped the recruiting process, and in some cases, even “leveled the playing field,” and helped reduce bias in hiring.

Here’s what some of my colleagues at the legal recruiting firm of Major, Hagen & Africa see as the best and worst in recruiting technology: