“I have the boss from hell,” she told me when we first met. When she described her situation, I had to agree. For many years, Darcy had been a favorite of the partner with whom she worked. Ed was a tight-lipped, tense man whose idea of a compliment was a terse note left on her desk saying “not bad” or even “OK,” if he was feeling especially effusive.

Although he seemed noncommittal about her work, Darcy believed Ed did appreciate her substantial efforts on his behalf. When Ed didn’t like someone, he made certain the whole office knew. He was merciless in his verbal assaults, often driving from the firm those who provoked his wrath.

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