Just because someone excels at doing the critical tasks of a department doesn’t necessarily make him or her qualified to manage that department. In legal, that means advanced understanding of the law doesn’t always translate to success overseeing the minutia of the department, and that often star attorneys are best left to practicing law.

The ability to handle the selection of technology, management of processes, efficiencies, training and outside counsel has become key to the success of law departments. Increasingly, that has meant hiring a dedicated legal department operations (LDO) executive.