I must confess that I love the sights, sounds and even smells of the server room. Racks of servers and switches sandwiched together in perfect symmetry. Row upon row of green lights indicating that all is well in my world. The melodious roar of fans and equipment, the cool filtered air. Sealed off from the outside like some kind of mechanical womb, it is one of my favorite places. Like most IT professionals, I have spent many hours in this isolated place.

Yet this is not fundamentally what information technology is all about, either in the modern law firm or anywhere else. Although for many of us in the field this is where life truly begins, it is not, in fact, where it should end.