In 2022, Reed Smith launched its Innovation Lab—an effort to solve the gaps that exist between law firm technology and attorneys’ use of that technology.

Now, that lab is expanding its client-centered design work, accommodating emerging technologies like generative artificial intelligence, and nurturing an all-encompassing  data environment within the law firm in order to best leverage these technologies. These efforts will include new hires and a new role called the Director of Change Leadership focused on change management.