One of the key changes to daily workflows brought on by the pandemic was more online communication, via chat, text and, of course, video. While some aspects of remote work are being shed, these virtual communication platforms seem to have a stronghold within legal and are likely to stick around long-term.

And among the many online communications offerings—such Slack, Zoom, Cisco, Google Hangouts, and Microsoft Teams—some are emerging as winners in the legal market.