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LASTING LESSONS - The global pandemic has caused a lot of problems for law firms. But if there’s any silver lining, it may be that some firms have learned, by necessity, how to be more nimble and to streamline their decision-making process. The trick now, as Dan Packel reports, is not to forget those lessons once COVID-19 itself becomes a bad memory. “One of the things you need to do as a leader now is don’t come out of this with a sigh of relief and go into stasis,” Altman Weil consultant Tom Clay advises. “You need to be planning now to come out of this and beat the competitors.”

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