A San Francisco man who says he had to eat nearly $600 in Rage Against the Machine concert tickets is seeking to represent a class action of would-be concertgoers who have not received Ticketmaster refunds for their postponed events as the entertainment industry complies with coronavirus shelter-in-place orders.
The Gutride Safier law firm in San Francisco, which filed the complaint in the U.S. District Court for the Northern District of California on Friday, claims Ticketmaster Entertainment Inc. and its parent company, Live Nation Entertainment Co., retroactively changed policies on March 14 to no longer refund postponed events, only canceled ones.
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