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Earlier this month, a Texas lawyer‘s Zoom mishap became a viral sensation after his face was replaced by a cat filter, leading him to assure the presiding judge: “I’m here. I’m not a cat.”

While the clip delivered laughs, it also provided another example of why Zoom and other general use videoconferencing tools may not be the best fit for courts and lawyers. Still, not all in the legal industry are ready to uninstall Zoom just yet, with some arguing courts just need personnel behind the scenes to manage software and troubleshoot issues.

A&A Court Reporting president and CEO Andrea St. John noted it’s not the videoconference software’s complexity that confuses lawyers, judges and court staff. Instead, virtual proceedings require not only videoconferencing tech but trial presentation software and a server system that creates additional burdens for court staff to manage.

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