Since the advent of the December 2006 Federal Rules of Civil Procedure Amendments, litigators have been pressured with managing the increasing exponential growth of their clients’ electronically stored information (ESI) and continuously look toward technology to reduce costs and streamline traditional discovery practices. In addition, recent judicial decisions supporting technology-assisted review (TAR) have expedited the desire among law firms to apply technology more than ever. As much as technology potentially could replace many traditional legal responsibilities, human intervention, however, is still the key to success. Therefore, experienced project managers are in demand in this truly technological world of 21st century litigation.

Unfortunately, what is often prevalent throughout the legal industry in decision-making for either hiring of litigation support professionals or vendor selection is that the technology listed on a candidate’s resume or promoted on a vendor’s website seems to be the primary consideration for law firms and corporate legal departments. The human experience and acquired skills that program and guide the software to process ESI can sometimes be a secondary consideration and even overlooked. Hands-on experience managing ESI for a wide range of litigation practice areas and intimate technical knowledge of litigation support systems and applications among several other important attributes are the most significant criteria to look for with respect to hiring a prospective professional staff member or when partnering with a vendor.

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