What’s the first piece of advice you would you give someone when dealing with a crisis?

My first piece of advice would be to pause and assess the situation. It is easy for anyone, even the most competent leader, to be too reactive in a crisis. It is important to evaluate the situation and approach the issue strategically. This can be done by asking yourself to slow down, determine what the truly are and who are the right individuals to help develop and execute on a solution.