A Song and Dance: Why an Insurer's Claims Department Is No Broadway Show
Insurers are in the business of risk transfer, so they should know better than most the risk involved with attorneys performing the same business function as that of a typical insurance adjuster.
November 09, 2023 at 11:18 AM
8 minute read
Insurance LawIn an ideal world, policyholders would not need to resort to litigation to recover the insurance proceeds to which they are entitled. But the reality is that insureds often have no choice but to bring a lawsuit to enforce their rights to coverage. For the vast majority of policyholders, insurance coverage litigation is a rare event. With limited exception, insured companies are not in the business of insurance, and as such, their internal policies and procedures are not developed with insurance litigation in mind. For insurers, however, insurance coverage litigation is routine. And when insurance coverage litigation reaches the discovery phase, the disparate nature of the parties' businesses (insured v. insurer) can make all the difference.
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