MEMORANDUM DECISION AND ORDER I. INTRODUCTION On April 1, 2019, Plaintiffs filed a collective and class action complaint against Defendant alleging violations of the Fair Labor Standards Act (“FLSA”), 29 U.S.C. §201 et seq., the New York State Labor Law, breach of contract, and unjust enrichment, based on Defendant’s failure to pay overtime wages. See Dkt. No. 1. On January 29, 2020, the Court preliminarily approved the parties’ proposed settlement, directing that notice be mailed to Class Members, and setting the date for the final fairness hearing. See Dkt. No. 42. On July 16, 2020, Plaintiffs filed their motions to certify class settlement and for attorneys’ fees and costs. See Dkt. Nos. 47 & 48. On July 27, 2020, the Court held a final approval hearing, during which it signaled its intent to approve of the settlement and requested fees and that a written decision would follow. As set forth below, the Court hereby grants Plaintiffs’ unopposed motions for final approval of class settlement and for attorneys’ fees and costs. II. BACKGROUND A. Factual Allegations Plaintiffs and Class Members are 497 current and former account representatives and transfer agents (“Agents”) who worked for Defendant at any time between April 1, 2016 through November 7, 2019. Plaintiffs alleged that Defendant violated the FLSA and New York wage and hour law by failing to pay Agents for “off-the-clock” overtime hours. See Dkt. No. 1; see also Dkt. No. 47-1 at 4; Dkt. No. 47-2 at 4. Plaintiffs alleged that they and the Class Members were employed by Defendant as Agents at Defendant’s Clifton Park, New York call center facility and were required to perform unpaid off-the-clock overtime work before and after their scheduled shifts and during their unpaid meal breaks, such as booting up and shutting down computers and logging into computer software programs and applications that were integral and necessary for the performance of their work. See Dkt. No. 47-1 at 13; Dkt. No. 47-2 at 13. According to Plaintiffs, Agents were not compensated for this time because Defendant trained and instructed Agents not to record this time on their timesheets. See id. Plaintiffs sought to recover unpaid overtime wages arising from the alleged off-the-clock overtime work, as well as liquidated damages, prejudgment interest, and reasonable attorneys’ fees and costs. See id. With respect to the alleged off-the-clock overtime work, Plaintiffs alleged that Defendant failed to pay Agents for the following tasks: a. At the beginning of each shift in connection with: locating workstations, starting-up and logging into the computers, systems and programs utilized during their shift, and reading e-mails — averaging five-to-ten minutes per shift; b. During their meal periods in connection with logging back into Defendant’s programs and systems — taking up to five minutes per shift; and c. At the end of each shift in connection with: shutting-down and logging out of computers, systems and programs — averaging two-to-three minutes per shift. Dkt. No. 1 at
52-63. Additionally, Plaintiffs alleged that Defendant refused to compensate its Agents for any time spent disconnected from Defendant’s auto-dialing system. See id. at 8. According to Plaintiffs, Defendant unlawfully deducted this compensable time — averaging up to one hour per week — from the Agent’s timesheets. See id. at
