After five years under the stewardship of Joseph Zengerle, the Legal Aid Society of the District of Columbia has a new leader. Jonathan Smith, currently the executive director of Baltimore’s Public Justice Center, will take over on May 20.
Smith inherits a very different office than Zengerle did when he became executive director of Legal Aid in 1997. Where a handful of 286-speed computers with no Internet capabilities sat five years ago is a local area network of 31 Pentium II computers. Instead of eight phone lines and no voice mail to field the office’s annual 20,000 calls, there is now a menu-based system that routes callers to appropriate staff and their voice mail. Perhaps most notable for Smith, the overall budget is twice the $600,000 it was when Zengerle arrived, and the Legal Aid Society’s three-year-old law reform unit promises a more powerful role for the organization in shaping local laws that affect clients.
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