Comcast Corp. has been hit with a $2.3 million civil penalty by the Federal Communications Commission, closing an investigation into whether the company wrongfully charged customers for services and equipment they didn’t want. The cable giant on Oct. 11 entered into a consent decree with the FCC in which it will pay the largest civil fine ever assessed to a cable operator and implement a five-year compliance plan including practices to obtain affirmative consent from customers, the commission said.
“It is basic that a cable bill should include charges only for services and equipment ordered by the customer — nothing more and nothing less,” said Travis LeBlanc, chief of the FCC’s enforcement bureau, in a statement.
