When the Americans with Disabilities Act (ADA) was first adopted in 1990, equal access for disabled individuals was largely a question of physical access. ADA claims largely centered around the rights of disabled people to access buildings, job opportunities and critical information as any other citizen would.
Since then, the digital world has expanded enormously, and with it, a whole other infrastructure for Americans with disabilities to navigate. Moreover, given the breakneck pace of technology and web innovation, trying to keep technology ADA-accessible has created some serious headaches for organizations.
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