Billing technology has taken on a more prominent role in legal technology as legal organizations attempt to meet increasing client demands for efficiency and cost reduction. But despite industrywide efforts to streamline billing, large legal organizations are often charged with handling billing through a number of different systems, which can cause significant operational headaches.
These headaches only amplify when you add in the need to reimburse attorney expenses, which often need to be tied to different client matters in a number of different systems. Karen DeLucia, managing director at Chrome River, explained that the company designed its expense management system with the idea that automation could better help plug attorney spending into the appropriate billing system.
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