Whether “clunky” or “slow” may be your descriptor of choice, there’s no shortage of negative adjectives applied to e-discovery software. Thomson Reuters is attempting to alleviate concerns over not-so-user-friendly e-discovery solutions with eDiscovery Point, the company’s web-based e-discovery platform.
“Nine out of ten e-discovery professionals that we surveyed said that there’s a lot of room for improvement in e-discovery services,” said Eric Laughlin, managing director of legal managed services at Thomson Reuters. “These are passionate professionals that care about their craft. They’ve selected an e-discovery vendor, they’ve selected an e-discovery platform, and yet they still don’t believe they’re getting everything they can.”
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