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Legal tech isn’t immune from outages or system errors, and when it happens, impacted clients aren’t quick to rip up their contracts. Instead, prompt communication and resolution are crucial to maintaining a legal tech client. But after one-too-many outages or cybersecurity scares, clients’ patience could dry up and many search for another vendor.

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Victoria Hudgins

I am a reporter for Legaltech News, where I cover national and international cyber regulations and legal tech innovations and developments.

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