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Keeping a Connection: When working remotely, it’s easy to segment yourself in your own little bubble. But according to David Huberman, general counsel of data security company Code42, using video and chat can certainly be leveraged to keep interpersonal interaction high. “When 9/11 happened, I remember, we didn’t have all these tools," he said. "There were email and phone calls, and while there is no substitute for being in person, being able to see someone in video is great and doing one-off chats is great. You really do feel connected. We are a technology company, so we really like this stuff and have a collaboration culture.”

The worldwide pandemic has slowed many commercial activities and brought others to a halt. Unfortunately, the sources and causes of disputes and conflict continue. In some sectors, the coronavirus and efforts to contain its spread have led to new and immediate conflicts. Supply chains are being disrupted. Managing workforces becomes more difficult while adhering to social distancing guidelines. Parties everywhere are re-reading their contracts to see if there is a force majeure provision that can be invoked. In many places, the courts are closed or restricted.

As businesses suffer through this crisis, it is more important than ever that disputes get resolved in a timely and efficient way. And there is a time-tested solution to this problem: mediation. With a new twist, thanks to social distancing.

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