Implementing an IT disaster recovery plan to help protect sensitive data can be a complex process, especially for law firms with limited IT staff and resources. In fact, a recent ALM survey of legal IT professionals found that data security, budget and overburdened IT teams were the top three challenges to managing successful IT operations.

To mitigate these challenges, many law firms are turning to disaster recovery-as-a-service (DRaaS) to improve their recovery speed and heighten data protection. But, while DRaaS providers can mitigate the difficulties in building and managing a modern IT disaster recovery solution, it’s important to understand the details of your DRaaS provider’s service-level agreement (SLA) in order to know where responsibilities truly lie for DR planning and execution.

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