iManage, a provider of work product management solutions for legal, accounting, government and financial services firms, has designed a series of new initiatives to improve communications, provide greater support and open social channels. As part of these initiatives, iManage has launched its new iManage Help Center, debuting its iManage Connect and iManage Partner Connect newsletters and a growing LinkedIn community group.
“One of our primary goals since becoming an independent entity earlier this year was to foster close working relationships with our customers and partners. By forging these bonds, we can ensure we are delivering the solutions they need, and effectively responding to their questions and concerns,” Chris RuBert, head of global support for iManage, said in a statement. “We are listening to our customers’ and partners’ feedback and supporting them in a number of ways – from leveraging their input to design a help center that serves as a central portal through which we all can communicate, learn from each other and foster continued innovation; to crowdsourcing the name of our new newsletters from the followers of our LinkedIn company page.”
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