Steel & Shamash is a 20-lawyer firm that specialises in a wide variety of legal advice, from criminal law, legal aid, and mental health to housing and family law. It recently faced the need to upgrade from its tape-based analogue dictation system to digital dictation and also wanted to improve the transcription workflow for secretarial teams and to increase office efficiency.
As most of the lawyers work away from the office, often from home or from police stations, the firm also needed dictation files to be transferred remotely in a flexible and reliable way.
