Recent technological developments in communication have created considerable opportunities for law firms to allow fee earners to be more flexible in their work patterns, while also improving business continuity, reducing client service times and achieving overall cost reductions.

Larger law firms are able to cut costs by seeking the economy of global teleworking, outsourcing and decentralised structures. Smaller firms are now able to afford systems to provide all the information and resources their fee earners require to deliver client service and reassurance at all times.