“Can someone put more toner in the printer?” may be a common refrain even in the largest of law firms, but there is little doubt that office products are increasingly seen as part of a wider IT and facilities management strategy.

The paperless office may not have arrived but integrating paper documents into electronic office services certainly has. Increasingly, firms are using scanned documents and even digitised versions of copied documents so that all documents relating to matters are held electronically and so that needs of disaster recovery are met.