Case Management: It's not who you know...
Wildly successful for the few who have got it right, case management is more often a failure, because the fee earners reject it. So what is the secret? Kieran Flatt takes a look
A spoonful of sugar may have helped Mary Poppins administer the odd dose of linctus to unruly Victorian brats, but even a flying, singing governess would have her work cut out making case management systems palatable to a bunch of sceptical lawyers. Time and again, senior managers with the best intentions to streamline their practices decide to introduce a new software system, only to find that the fee earners hate it.
This premium content is reserved for
Legal Week Subscribers.
Subscribe today and get 10% off.
A PREMIUM SUBSCRIPTION PROVIDES:
- Trusted insight, news and analysis from the UK and across the globe
- Connections to senior business lawyers within the leading law firms and legal departments
- Unique access to ALM's unrivalled, market-leading reporting in the US and Asia and cutting-edge research, including Legal Week's UK Top 50 and Global 100 rankings
- The Legal Week Daily News Alert, Editor's Highlights, and Breaking News digital newsletters and more, plus a choice of over 70 ALM newsletters
- Optimized access on all of your devices: desktop, tablet and mobile
- Complete access to the site's full archive of more than 56,000 articles
Already have an account? Sign In Now
For enterprise-wide or corporate enquiries, please contact Paul Reeves on Preeves@alm.com or call on +44 (0) 203 875 0651