In February the Law Society issued new guidance on claims handling for solicitors. It aimed to reinterpret the relevant solicitors’ conduct rules, of particular importance following the professional negligence pre-action protocol and the shift to open market insurance.
That said, the guidance does not so much reinterpret the rules as draw together the existing and generally well-established best practice from the conduct rules and solicitors’ indemnity insurance rules in the context of the new regime. Although specific to solicitors, the guidance raises issues relevant to professional negligence claims handling generally.
