Unlike most law firms of its size, historically Taylor Joynson Garrett (now Taylor Wessing) had not felt the need to use a document management system (DMS), instead relying on a standard filing structure to allow people to find documents. Last year, we decided that with the increase in the number of people working on any one document, some form of control was required.
The firm started a tender process to choose a new system in the expectation that all systems would broadly meet its needs. The choice, we thought, would come down to cost, the relationship with the supplier and how well the system fitted with the firm’s current systems and practices.
