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A data breach last year at California-based customer support service [24]7.ai may have exposed the credit card information of customers of Sears, Kmart and Atlanta-based Delta. These organizations are now faced with the task of sorting through potential liability stemming from state data breach notification laws and the role of third-party vendors in data exposure.

In a press statement issued on April 4, Delta announced that it had been made aware of the breach on March 28 and had begun working with [24]7.ai to get a sense of the breach’s scope and impact. Delta also reportedly contacted federal law enforcement and forensic teams to confirm the breach and has launched a website to answer consumer questions about the breach.

Georgia is one of 47 U.S. states with breach notification laws on the books requiring companies to notify consumers in a timely fashion if state residents have had their data exposed by a breach. Efraim Harari, general counsel at cybersecurity technology company SentinelOne, noted, however, that national companies such as Delta are likely subject to even more stringent state breach notification laws.

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Gabrielle Orum Hernández

Gabrielle Orum Hernández is a reporter with Legaltech News and the Daily Report covering legal technology startups and vendors. She can be reached by email at [email protected], or on Twitter at @GMOrumHernandez.

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