When Mark Kunzelmann inadvertently allowed his home insurance to lapse, Wells Fargo Bank bought an insurance policy for him for 2011.
The price tag: $18,522, which was taken from his mortgage’s escrow account. Kunzelmann quickly bought his own insurance policy for $2,535. Wells Fargo reimbursed him a small of portion of that but never returned $10,525 that covered retroactively the months he had gone without insurance.
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