For general counsel Jonathan B. Wilson, arbitration started to lose its gloss when the much-vaunted method of resolving cases quickly and cheaply landed his company in a costly, protracted court battle over an issue that, by contract, never should have ended up in court at all.

The trouble started when a customer sued Wilson’s employer, Interland Inc., in federal court, alleging breach of contract. Interland, an Atlanta-based Web services provider, motioned for dismissal, citing the terms of service in its customer agreement — which stated that such disputes would be resolved via arbitration rather than litigation.

This content has been archived. It is available through our partners, LexisNexis® and Bloomberg Law.

To view this content, please continue to their sites.

Not a Lexis Subscriber?
Subscribe Now

Not a Bloomberg Law Subscriber?
Subscribe Now

Why am I seeing this?

LexisNexis® and Bloomberg Law are third party online distributors of the broad collection of current and archived versions of ALM's legal news publications. LexisNexis® and Bloomberg Law customers are able to access and use ALM's content, including content from the National Law Journal, The American Lawyer, Legaltech News, The New York Law Journal, and Corporate Counsel, as well as other sources of legal information.

For questions call 1-877-256-2472 or contact us at [email protected]