The fight over forced arbitration in consumer contracts found its latest front this week in the lobbying over the Federal Communications Commission’s sweeping broadband privacy proposal.
In advance of Thursday’s vote on the proposal, which is designed to give consumers greater control over how their data is used, Verizon Inc. pushed to preserve its ability to require customers to resolve disputes in arbitration. According to a disclosure form posted on the FCC’s website Monday, in-house lawyers for Verizon met with an aide to Commissioner Mignon Clyburn last week and “noted that the commission cannot—and should not—prohibit arbitration clauses in consumer contracts.”
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