"My experience with growing a small legal team is I need people that are generalists. ... Generalists can step out of their comfort zone, their area of expertise, and jump in on other legal needs and feel comfortable," said Mike Chapin, Kustomer's chief legal officer.
June 14, 2023 at 02:39 PM
8 minute read
It’s been a whirlwind few months for CRM startup Kustomer.
Last year, the New York-based company sealed a $1 billion deal to be acquired by Menlo Park, California-based Meta, which saw Kustomer’s platform as a means to further its e-commerce ambitions. Kustomer’s software allows advertisers to converse with customers across a variety of channels on a single screen.
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Mike Chapin, Kustomer CLO and interim head of finance. Courtesy photo
