United Airlines Inc. continues to face criticism Wednesday related to videos showing a passenger being dragged off one of its flights after the passenger was asked to give up his seat and he refused to leave.
With customers threatening to boycott the airline, lawmakers questioning the incident and the U.S. Department of Transportation “reviewing” whether the airline complied with oversales rules, there’s no doubt that the legal department is wrapped up in managing the company’s legal and reputational risks right now.
