Caroline Sweeney, the director of knowledge management and innovation at Dorsey & Whitney, tells the story of a newly arrived partner at the firm with a quandary. He’d had an application built for a client at his old firm, and his move meant he’d need to start from scratch on a training and testing platform the company’s compliance officer used for regulatory compliance.

While Dorsey has built a number of tech tools internally, Sweeney thought this one would be best suited for an external vendor. She and the partner sat down with Graham Smith-Bernal and Raymond Bentinck of tech provider Opus 2, which the firm had first started using for transcript management and data room hosting, and sketched out his needs. They then built out a new platform that’s now being used by over 100 employees.

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