Lawyers who sit atop the power pyramid in firms rarely take the opportunity to find out what legal secretaries and paralegals really think. That’s where I — The Assistant-at-Law — come in.

As a legal secretary with more than 15 years of experience at a variety of firms, I’ll tell you the truth, the whole truth and nothing but the truth when it comes to what support staffers wish they could tell their bosses. In my new column, I’ll also give lawyers tips on how they can better manage support staff, improve morale and obtain candid and constructive feedback.

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