Chances are you know someone who’s using free or consumer-class Voice over Internet Protocol solutions and making long-distance calls for “free.” But is this VoIP technology suitable for a law firm like yours? Will it provide the business-class security and reliability you expect in your firm’s phone system?

VoIP, commonly referred to as IP telephony, Internet telephony, broadband telephony, broadband phone and voice over broadband is the technology used to transmit voice conversations over the Internet or through any other IP (Internet protocol)-based network. With VoIP, voice conversation is broken up into packets of data that are transmitted over the Internet or over a proprietary broadband network before being reassembled on the receiving end of the call.

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