As press reports continually remind us, outsourcing is an important focus of every large business. Banks are no different.

A 2005 study by Deloitte Touche Tohmatsu found that the majority of global financial services companies (including banks) surveyed have at least one outsourcing contract.[FOOTNOTE 1] Operations outsourced by such companies include customer call centers, information technology-related services, data processing, investment management and back office clearing operations. Some banks also are establishing subsidiaries to provide these services (called “captive outsourcing”) instead of using third-party service providers such as Accenture, OfficeTiger, Infosys or Metavante.

This content has been archived. It is available through our partners, LexisNexis® and Bloomberg Law.

To view this content, please continue to their sites.

Not a Lexis Advance® Subscriber?
Subscribe Now

Not a Bloomberg Law Subscriber?
Subscribe Now

Why am I seeing this?

LexisNexis® and Bloomberg Law are third party online distributors of the broad collection of current and archived versions of ALM's legal news publications. LexisNexis® and Bloomberg Law customers are able to access and use ALM's content, including content from the National Law Journal, The American Lawyer, Legaltech News, The New York Law Journal, and Corporate Counsel, as well as other sources of legal information.

For questions call 1-877-256-2472 or contact us at [email protected]