1. Listen.

If an employee advises of a conflict between his or her religious beliefs and his job, the firm has an affirmative duty to try and reach an accommodation that resolves the problem and that does not result in an undue hardship to the firm. Likewise, if an employee makes a complaint of any form of harassment, discrimination or other unprofessional behavior in the workplace, or if management observes such conduct, a firm should move quickly to investigate the matter and enforce the applicable policy.

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