Because this quiz is self-scored and brief, it is far from a definitive measure of your emotional intelligence. But the quiz (developed by Daniel Goleman and the Hay Group) offers a glimpse of emotional intelligence at work. A more detailed version of this test can be found on Goleman’s Web site at www.eisglobal.com.

1. Your plane hits extremely bad turbulence and begins rocking from side to side. What do you do?