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In every organization there can be honest differences of opinion about working conditions, discipline, rules, and other employee problems. A grievance is the dissatisfaction an employee feels when the employee believes rightly or wrongly that the employee has not been treated fairly, or that a mistake has been made concerning a term or condition of employment or the administration of a rule or policy.

For problems other than incidents of sexual harassment, separately discussed in the Company’s Policy Against Harassment, it is particularly important that employees first discuss any problem relating to their job with their immediate supervisor. This procedure is intended to resolve workplace problems and questions informally and as expeditiously as possible.

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