Allstate Insurance Co. did not engage in the unauthorized practiceof law by mailing claimants information explaining that it might be in their bestinterests not to hire an attorney, the Commonwealth Court ruled yesterday.

But the en banc court in Commonwealth v. Allstate InsuranceCompany said the insurer could still be sued for violating the Consumer ProtectionLaw in what the commonwealth classified as “a willful, calculated effort onAllstate’s part to mislead claimants to their detriment and for the benefit ofAllstate.”

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