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FIRM Marshall, Dennehey, Warner, Coleman & Goggin
SOFTWARE BigHand Digital Dictation Software
DATE STARTED March 2007
USERS Over 100 users now; in 2008, over 980 projected
LOCATIONS Pittsburgh, Akron, King of Prussia, Cherry Hill, Roseland (going to remaining 12 offices in 2008)
DOC TURNAROUND Most 24 hours, average 2-3 days (7-10 days prior to BigHand software)
ROI Minimum of $1,500 per attorney per year
RATIOS Fewer secretaries need to support attorneys
ADDED BENEFITS Team working culture has been boosted among secretaries, across offices. Improved mobility for attorneys
FUTURE ADD-ONS Citrix Remote Dictation

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