The top of this New Year’s resolution list didn’t change much from last year’s for most of us. It began with “Get more organized!” We may have even started out by cleaning off our desk and organizing our top drawer. But that isn’t quite what we meant or even what we need.

Confronting today’s practitioner is a virtual onslaught of daily information that requires organization, analysis and response. Although statistics vary on the amount of information received by an individual in a given day, by 2003, there were over 15,652 Web sites dealing with the issue of “information overload”[FOOTNOTE 1] and its consequences.