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Name and title: Roberta Lang, vice president of legal affairs and general counsel Age: 47 Grocery giant: Founded in 1980 as a single small store in Austin, Texas, Whole Foods Market Inc. has blossomed to become the world’s foremost natural foods chain and the largest organic and natural grocer in the United States. It is the country’s first certified organic grocer and is widely credited with having pioneered the supermarket concept in health foods retailing. Whole Foods offers more than 1,500 items that are pesticide free and unadulterated by artificial preservatives, colorings, sweeteners or other additives. It features four lines of private-label goods, including a group of organic products for children. A public company, it has 167 locations in the United States, Canada and the United Kingdom, serviced by eight distribution centers. Still based in Austin, and now with some 36,000 employees, Whole Foods’ 2005 net income of $136.4 million placed it No. 479 in the Fortune 500. Daily duties: Lang, a self-described generalist, said there is no such thing as a typical day as Whole Foods’ general counsel. As the manager of the in-house legal team, she participates in various projects with the firm’s executive staff and national vice presidents. She sits on internal board committees as well. Her company is “very team oriented,” so a substantial amount of legal work passes through her office and is routed to other teams or regions. She handles “lots and lots of e-mail, too,” and peruses the Internet extensively. “Once in a while” she gets involved with immigration or union officials, and occasionally deals with other regulators, usually in tandem with members of other teams from within the firm. Whole Foods’ legal arm has a uniform process to handle problems like slip-and-fall incidents and customer complaints, and such matters generally are directed to the appropriate regions. The company relies on national counsel to resolve complaints related to its private labels, but Lang said that “she tends to get a little more involved” in such cases. If necessary, she will work directly with a manufacturer. Although some duties connected to the Sarbanes-Oxley Act of 2002 have dwindled, other compliance responsibilities remain pressing for Lang. “Just like for everyone,” Section 404 for the management assessment of internal controls is critical and time-consuming, she said. For Sarbanes-Oxley-related work she takes a team approach and works with her firm’s accounting staff. Acquisitions and awards: Lang was recently involved in the “fairly large” acquisition of Fresh & Wild Holdings Ltd. and the six natural organic food stores that that company owned and operated in London. Whole Foods also signed a “large lease” for a new Whole Foods market in London. The company has been recognized by the U.S. Environmental Protection Agency for its “green power” purchases. Whole Foods purchases or generates more than 20% of its total national power load from environmentally friendly “green” sources. In states including California, Colorado and New Mexico, its stores and facilities are 100% “green” powered. Three years ago, Lang set the goal of a paperless firm, and said that “to a large degree” she has accomplished that. Adhering to the organic-standards process is essential for the firm, as is maintaining accurate labeling and customer education efforts. To stay current, Lang and all team members attend continuing legal education seminars for their respective areas. She is a member of the National Retail Federation. Animal compassion: Lang serves as general counsel of the Animal Compassion Foundation, an independent nonprofit. The organization focuses on learning and sharing “best practices and methodologies” in animal husbandry so that ranchers, meat producers and researchers can improve living conditions for farm animals, while maintaining economic viability. She is a board member of the Whole Planet Foundation, created by Whole Foods to support community economic partnerships and “develop world communities” to supply products to Whole Foods stores. Both foundations were funded by sales generated on the company’s global “five percent days,” when it reserves that proportion of its take for good works. Legal team and outside counsel: An eight-member team tends to the firm’s legal agenda. According to Lang, Whole Foods is “very decentralized.” It is divided into 11 regions, each acting “fairly independently.” At corporate headquarters (“Central”), there is a 50-50 split in legal matters handled in-house or farmed out. The regions send 100% of their work outside. Lang hires external counsel for Central, and works with the regions to bring attorneys aboard. Firms that she calls upon include DuBois, Bryant, Campbell & Schwartz of Austin for transactional work; the local office of Houston high technology firm Trop, Pruner & Hu for intellectual property matters; Chicago-based Seyfarth Shaw for products and general liability cases; and the services of New York-based Proskauer Rose are sought to resolve labor and employment issues. Lang also liaises with European counsel for “any number of things,” including overseas transactions involving real estate, construction and intellectual property. She reports to Whole Foods Chairman and Chief Executive Officer John P. Mackey and to Glenda Flanagan Chamberlain, the company’s executive vice president and chief financial officer. Route to the top: Lang graduated in 1987 from Indiana University and achieved her law degree three years later from Valparaiso University School of Law, also in Indiana. Following a stint working in the IT support arena, she moved to Chicago with her husband and launched a law practice at a small suburban firm, then known as Momkus, Ozog & McClusky. Later setting out on her own with a series of outside general counsel positions, she joined Whole Foods in 1998. Personal: Lang and her husband, Richard Lang, are the parents of Dan Marek, 28, and Cole Lang, 20. Cooking, aikido and yoga fill her spare time, and she “dabbles” in pottery. She commenced her career as the owner and operator of a natural foods store in her hometown of South Bend, Ind. Last book and movie: Animals in Translation: Using the Mysteries of Autism to Decode Animal Behavior, by Temple Grandin; and The Brothers Grimm.

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