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a large telecommunications company settled a consumer fraud suit with the state of Arizona for $3.75 million on July 11. Customers of Qwest Communications International Inc., Qwest Corp. and Qwest Wireless LLC alleged that they were victims of cramming, the practice of charging customers for services that they did not request or authorize. The consumers further alleged that Qwest would not refund them the money they paid for the unwanted services. The state, on behalf of about 1,500 Arizona consumers, sued
August 18, 2003 at 12:00 AM
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The original version of this story was published on National Law Journal
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